All bookings must be confirmed with a minimum 50% advance payment. The remaining balance must be paid at least 7 days before the tour departure date.
Cancellations made 30 days prior to departure will receive a full refund minus processing fees. Cancellations made 15-29 days prior will receive a 50% refund. No refunds for cancellations less than 15 days before departure.
We strongly recommend all travelers purchase comprehensive travel insurance covering trip cancellation, medical emergencies, and evacuation.
Travelers must disclose any medical conditions prior to booking. Mountain Heights Travel reserves the right to refuse participation if health conditions pose a safety risk.
Mountain Heights Travel is not liable for delays, changes, or cancellations due to weather conditions, natural disasters, or other force majeure events.
Travelers are expected to respect local customs, environment, and fellow travelers. We reserve the right to remove any traveler displaying inappropriate behavior.
We may use photographs taken during tours for promotional purposes. Please inform us if you do not wish to be photographed.
For any questions regarding these terms, please contact us at: